My Responsive form does not resize back down after selection is made on smartphones

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    Asked on March 16, 2017 at 12:18 PM

    My form stays in zoom mode after fields are typed in or a selection is made and you hit the done key. The form does not size back down if you know what I mean. The user has to pinch to get from back to un-zoomed size. Can you help me please. I have tried everything.


    Here is the link.

    thank you

  • Profile Image
    Answered on March 16, 2017 at 02:44 PM

    I have tested you embedded form on my Samsung Galaxy S4 and it is working properly. I also made a test on iPhone emulator and it is working correctly there as well.

    Which device are you using? I am also not sure how your issue looks like. Please provide us a screenshot of your issue. 

    If you are hitting Go key, please note that that will trigger submit button same as Enter key on keyboard. 

    I also saw that your form is embedded with script code. You can try to re-embed your form, with iFrame code to see if that will resolve your issue.

    Getting the form iFrame code 

    Let us know if you need further assistance.