What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Your website is slow today

    Asked by wyracrew on March 16, 2017 at 12:52 PM
    Also, I don't know if it's just my home or you, but your website is taking several minutes to load, as are forms. Sometimes I can't load anything at all. I don't know if a server is down somewhere but it's making it very difficult for me to try to fix things on my end.
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    JotForm Support

    Answered by Jim_R on March 16, 2017 at 01:01 PM

    We haven't had any reports of our website, form builder, forum, or any other page acting slow today.

    You could always check our uptime status from these two sources:



    If you're still experiencing slow loading, I'd recommend you either clear your browser's cache and cookies, or try with a different network connection to see if that will help.

    And in case other similar reports come in, we'll promptly update you on this thread so you'd know it's not just you 😊