What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Stop E-mail AlertsAsked by deborahclark on March 16, 2017 at 01:04 PM
Please remove my e-mail address from your alerts list. Deb
A new response has been received:
Answered by liyam
I have now removed the email address from the bounce list.
But in order to prevent this from happening again, can you try setting an SMTP email on your account and use it as your sender address for the email alerts that are sending to firstname.lastname@example.org?
Here is a guide on how to setup SMTP on your account: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form
If you have questions, please let us know.
Do note that you will receive an email notification each time there's a reply on a forum thread you've opened or you've posted a comment, this will happen unless your email address is in our bounce list.
If you would not like to receive emails from JotForm such as announcements of new features or the like, then please let us know. We will be glad to help you.