Widgets added via v3 editor causing layout issues

  • seacoursescruises
    Asked on March 16, 2017 at 1:19 PM

    Hello, 

    Out of the blue it seems the submit button at the bottom of many of my 40 forms has been mysteriously removed? I cannot seem to add back. Please help! 

    Jotform Thread 1093562 Screenshot
  • David JotForm Support
    Replied on March 16, 2017 at 3:37 PM

    This seems to be due to the form separators widgets.  Updating any recently added widgets should resolve the issue. 

    Widgets added via v3 editor causing layout issues Image 1 Screenshot 20

    Unfortunately, it looks like this needs to be done for each widget.

  • seacoursescruises
    Replied on March 16, 2017 at 4:07 PM

    So you're saying the form separators widget is creating problem? There's dozens of separators on each form... you're saying I need to "update" them all? Why am I updating? If its a system update why is this not automatic? This has created so many problems for us 

  • David JotForm Support
    Replied on March 16, 2017 at 6:03 PM

    This should have only affected forms that had those widgets added on March 13th. There was a bug with the V3 form builder on that date that caused several widgets not to function correctly.

    I checked your forms and it looks like most have already been updated.  If you still need your form updated, we can forward this to our developers to see if they can do so.