What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Understanding Form Views

    Asked by charmedlife on March 16, 2017 at 01:46 PM

     when I login, the website tells me that we are "almost out of form views". I looked for a report on this (see attachment) and I see that 533 of the views are from "other".


    Is there a way to determine where "other" views are coming from? I know we're not getting that much traffic to the site so I'm surprised to be running out of form views. Any information you can give me would be of service.

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    JotForm Support

    Answered by david on March 16, 2017 at 04:00 PM

    You can see the recent traffic including IP's and such in the Traffic tab.  You can check the IP's and locations of recent visitors to see if anything is out of the ordinary.  Unfortunately, we do not have logs readily available for what is listed under the "Other" category.