Why I'm getting exceeding quota message?

  • efficientedge
    Asked on March 16, 2017 at 2:09 PM

    We are getting an exceeding quota message when our account overview shows we have not even used 10% of it?  See attached

    Jotform Thread 1093639 Screenshot
  • Nik_C
    Replied on March 16, 2017 at 4:36 PM

    I checked your account and yes, you are not even close to any of the limits:

    Why Im getting exceeding quota message? Image 1 Screenshot 20

    I cleared your forms cache, please check and let us know if the issue still persists.

    Also, if you can tell us how did you get that over quota message?

    Thank you!