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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm getting exceeding quota message?

    Asked by efficientedge on March 16, 2017 at 02:09 PM

    We are getting an exceeding quota message when our account overview shows we have not even used 10% of it?  See attached

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    JotForm Support

    Answered by Nik_C on March 16, 2017 at 04:36 PM

    I checked your account and yes, you are not even close to any of the limits:

    I cleared your forms cache, please check and let us know if the issue still persists.

    Also, if you can tell us how did you get that over quota message?

    Thank you!