Problem with submission not going to mail

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    Asked on March 16, 2017 at 02:23 PM

    im no reciving the forms to my email, 



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    Answered on March 16, 2017 at 04:48 PM

    The email recipient teu.guiaselectron**** is not in our bounce list. I checked the mail logs and I can see that the submissions is being sent successfully. See image below:

    You can also check your email history logs in the Account History page. Here's a guide:

    Check the spam folder and if you see JotForm mails, please mark it as not a spam.

    Related guide:

    Hope that helps. If you have questions, please contact us again. Thank you.