Problem with submission not going to mail

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    EL__MILLU
    Asked on March 16, 2017 at 02:23 PM

    im no reciving the forms to my email, 

     

    Greetings

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    John_Benson
    Answered on March 16, 2017 at 04:48 PM

    The email recipient teu.guiaselectron****@gmail.com is not in our bounce list. I checked the mail logs and I can see that the submissions is being sent successfully. See image below:

    You can also check your email history logs in the Account History page. Here's a guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History

    Check the spam folder and if you see JotForm mails, please mark it as not a spam.

    Related guide: 
    https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications

    Hope that helps. If you have questions, please contact us again. Thank you.