Form is not arriving in email!

  • ImagineS
    Asked on March 16, 2017 at 3:47 PM
    It was until 13:00 pm
  • Kevin Support Team Lead
    Replied on March 16, 2017 at 5:54 PM

    I have checked your email history and found emails are sending without any problem, you can also check your email history by following this guide: How-to-View-All-Your-Form-Email-History

    Also, here's a guide that will help you to know why emails may not be sending: Why-I-am-not-Receiving-Email-Notifications

    I would also suggest you to check your spam and junk folders, may be that email notifications ended up there, if you find them, removing emails from this list will help you to receive future emails in your inbox folder. 

    You could also set up a custom sender email address to avoid problem with emails since this will use your own mail server info: How-to-Setup-SMTP-for-a-Form

    Hope this helps.