What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why did you ban Iran's IP?

    Asked by nima on June 24, 2012 at 12:18 PM

    hi i live in iran i used from your web sites to create forms for my site but last nigh you banned iranian.s ip can you say me why???

    i thnik your actin is not good please answer my question

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    Answered by jeanettebmz on June 24, 2012 at 01:09 PM

    We apologize for the inconvenience,  your account was suspended automatically by our Phishing detector system, due to a suspected phishing activity.

    However, after carefully checking your forms, I have determined there is not such behavior on it form  (no password fields, child pornography, uploaded illegal music, etc)

    However, I would recommend you to  reset your router to acquire a new IP address, clear your browser cache and try again


    Keep enjoying Jotform!

     

    Best regards
    Jeanette