What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I setup an email list as SMTP now I'm having errors.

    Asked by Marketing101 on March 16, 2017 at 05:54 PM

    I setup an email list as SMTP now I'm having errors. How do I delete the email options that are currently there so I can re-add them as verified emails?



    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

  • Profile Image

    Answered by Ian on March 16, 2017 at 09:39 PM

    If you have added your own SMTP settings for a Custom Sender Email in your email notifications, follow the instruction provided in the link below to know about how to manage it: 

    https://www.jotform.com/help/241-How-to-Edit-Delete-Sender-Emails-on-SMTP-Settings