Not receiving emails

  • danblock
    Asked on March 16, 2017 at 6:55 PM

    none of our form submission emails are coming thru. 

    Insuranceking.com

    insurancekingchicago.com

    insurancekingillinois.com

    we have many forms and about 20 domains! 

    This is really bad! We switched from another company that never went down! And this is now the third time this happens. What is going on with our emails. We are missing tons of leads.

    815-980-0664

  • David JotForm Support Manager
    Replied on March 16, 2017 at 10:34 PM

    We are experiencing a problem with our email servers. So Email Notifications and autoresponders are queued and they should arrive to your inbox delayed, in the next hours. Our DevOps are working in a solution to fix the issue. We are truly sorry for the inconveniences caused to you and recommend to check the Submissions Page for new submissions, while this is being fixed.