What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There should be no problem with a person trying to fill-up and make a submission again on your form. If they are prevented from doing so, please check your form's unique question and unique submission settings.
For checking the unique submissions, you can follow these steps:
1. Go to SETTINGS > FORM SETTINGS > SHOW MORE OPTIONS
2. Look for Unique Submission and select an option from the drop-down.
For checking the Unique Question, this is the next setting below the Unique Submission. Just see to it that No Check is selected.
If this is not what you mean, please let us know.