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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unique ID Widget: Second unique ID is not showing prefix in submission

    Asked by churchcamp on March 16, 2017 at 08:31 PM

    Hi,

     

    I want to have another unique id as confirmation id. However, the prefix is not showing. Is there a reason why?

     

    Thanks.

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    JotForm Support

    Answered by Ian on March 17, 2017 at 12:45 AM

    Could you please share on which of the forms are you trying to create another unique id? And what are the steps taken by you to achieve that?

    This will help us investigate further.

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    Answered by churchcamp on March 17, 2017 at 08:17 PM

    I did a duplicate unique id, then update it as a confirmation id. It did not work. 

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    JotForm Support

    Answered by Nik_C on March 18, 2017 at 07:12 AM

    I checked this issue and I was able to replicate it, the prefix of second Unique ID is not showing in submissions.

    I will forward this thread to our backend team for further checking.

    We'll inform you once the issue is resolved.

    Thank you for reporting it.