- dros0120Answered on March 16, 2017 at 11:02 PM
I can also add that this is happened 4-5 times over the past three weeks where a customer was charged twice, but no submission can be found in Jotform
- JotForm SupportNik_CAnswered on March 17, 2017 at 04:06 AM
Could you please share the Form ID which submissions are affected so we can have a closer look.
We'll wait for your response.