My form shows up as disabled, I can't view.

  • Profile Image
    DesmondBucky
    Asked on March 17, 2017 at 12:04 AM
  • Profile Image
    Chriistian
    Answered on March 17, 2017 at 04:39 AM

    Your account was suspended by our Phishing detector. That's why your forms have been disabled. I checked your forms and I noticed that you have added fields that ask credit card info from the users. Please note that asking such details is against our Terms of Use.

    If you want to ask payments from the user, you need to use one of the available payment processing gateways on JotForm instead of using the regular fields.

     Please see this link: https://apps.jotform.com/category/payment_processing

    I have now removed the guilty fields on your form and re-activated your account. Please refrain from doing this so that your account would not be suspended again.

    Regards.