How can I remove amount paid details from email notification

  • samarcdigitech
    Asked on March 17, 2017 at 1:19 AM

    I want to remove the price paid part from the notification email. I do not want my employee to know how much my client pays. The payments are processed through paypal. Is there any way I can get this done.

    Page URL: https://form.jotform.me/61996020695464
  • Charlie
    Replied on March 17, 2017 at 5:10 AM

    Hi,

    You can edit the template of your email alerts, simply navigate to Settings->Emails, edit the alert you want. 

    How can I remove amount paid details from email notification Image 1 Screenshot 30

     

    In the email alert editor, you can see that you can edit or change the email content/template. 

    How can I remove amount paid details from email notification Image 2 Screenshot 41

    You can completely remove the field or row of the product field. Or if you want to choose what details to be seen in the purchased, then you can follow this guide: https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts 

    I hope that helps.