Forms disabled

  • Irene v Hoek
    Asked on March 17, 2017 at 7:34 AM

    Username: Tamanco

     

    After i made some changes on my forms and anted to check.   i received message:  Forms disables...

    Tried to log out and log in again i  received the message: You have reached login attempt limit.

    Can you please check hat happend and "enable" all my forms again.

    Hope you can resolve the problem a.s.a.p

    Regards,Irene

  • AIDAN
    Replied on March 17, 2017 at 10:38 AM

    Hi Irene, thank you for contacting us.

    I have resolved the issue. Your forms should be working properly now.

    If you need further assistance please let us know. We will be happy to help. Thank you.

  • Irene v Hoek
    Replied on March 17, 2017 at 11:46 AM
    Thank you very much.
    I also made a mistake by pressing the wrong button ( i throw away the whole form (reservar | campismo) instead of a client”file”.
    But now i can not bring it back to use again because you only allow 5 forms, it was no. 6 form.
    Can i really not get it back in use???
    It is integrated in my website under that link….
    I can throw another form away if you want that but i really wanted to keep that one. and by only pressing the wrong button it is gone.
    Hope you can help,
    Regards,
    Irene

    ...
  • AIDAN
    Replied on March 17, 2017 at 1:16 PM

    You're quite welcome Irene!

    As to the new request, I am creating a new thread for it as we try to keep each thread about a single question/request. It will be addressed here ASAP: https://www.jotform.com/answers/1094687

    Thank you in advance for your understanding.