Zoom pictures on mobile device

  • Mauroc
    Asked on March 17, 2017 at 8:10 AM

    Hello, first of all I want to thank you for you for the great work you are doing, always improving.

    My issue is that the first 3 images are to small on my mobile. On computer it works fine but on my mobile I'm not able to read what is written on the images, would it bee possible to zoom on mobile device.

    https://form.jotformz.com/70557927173666

     

    Thank you very much for your help.

    Mauro

  • Kiran Support Team Lead
    Replied on March 17, 2017 at 12:10 PM

    I have checked your form on my android mobile device and see that the images are being displayed at full width.

    Zoom pictures on mobile device Image 1 Screenshot 20

    Were you able to fix the issue? If you are still experiencing any issues, please let us know the device model that you are using so that we can try to replicate the issue and provide you with necessary assistance.

    Thanks!

  • Mauroc
    Replied on March 18, 2017 at 12:46 PM
    Hello Kiran,

    Sorry for answering you only today.
    First of all I thank you for your quick answer. I don’t did any changes regarding the zoom, at least not intentionally , but now it’s working also on my Windowsfone and I can read the letters on the pictures.

    Thank you very much for your help.

    Best regards,

    Mauro Cappai
    Guest Relations
    Meliá Paulista Business

    guest.paulista@meliahotels.com.br
    Av. Paulista, 2181 – Bela Vista
    01310-300 - São Paulo - Brasil
    T.+55 11 2184-1600 F.+55 11 2184-1633

    cid:image001.jpg@01D14A12.E7566280

    cid:image005.jpg@01D0970B.AF2FE350

    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: sexta-feira, 17 de março de 2017 13:10
    Para: guest.paulista@meliahotels.com.br
    Assunto: Re: Zoom pictures on mobile device

    A new response has been received:
    JOTFORM
    Answered by Kiran
    I have checked your form on my android mobile device and see that the images are being displayed at full width.

    Were you able to fix the issue? If you are still experiencing any issues, please let us know the device model that you are using so that we can try to replicate the issue and provide you with necessary assistance.
    Thanks!
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  • liyam
    Replied on March 18, 2017 at 11:53 PM

    Thank you for the confirmation, Mauro. We're glad to know that the issue is now resolved.

    Please get back to us if you have other questions or concerns.

    Warm regards.

  • Mauroc
    Replied on March 31, 2017 at 7:14 AM

    Hello, 

    Sorry bothering you again, but the I have the same issue again.

    The images are not being displayed at full width.

    Thanks for your help!

  • Kiran Support Team Lead
    Replied on March 31, 2017 at 10:31 AM

    Please try adding the following CSS code to the form so that the images should be displaying at full width.

    img.form-image {

      max-width: none;

    }

    Hope this information helps! 

  • Mauroc
    Replied on March 31, 2017 at 12:45 PM
    Hello,

    Thank you very much, it is working fine now.

    Best regards,

    Mauro Cappai
    Guest Relations
    Meliá Paulista Business

    guest.paulista@meliahotels.com.br
    Av. Paulista, 2181 – Bela Vista
    01310-300 - São Paulo - Brasil
    T.+55 11 2184-1600 F.+55 11 2184-1633

    cid:image001.jpg@01D14A12.E7566280

    cid:image005.jpg@01D0970B.AF2FE350

    De: JotForm [mailto:noreply@jotform.com]
    Enviada em: sexta-feira, 31 de março de 2017 11:32
    Para: guest.paulista@meliahotels.com.br
    Assunto: Re: Zoom pictures on mobile device

    A new response has been received:
    JOTFORM
    Answered by Kiran
    Please try adding the following CSS code to the form so that the images should be displaying at full width.
    img.form-image {
    max-width: none;
    }
    Hope this information helps!
    View this thread on browser » Unsubscribe Thread
    1490970703
    ...