Can I move a form from one of my accounts to another? And the re-link it to one of my Google Spread Sheets?

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    DelGrig
    Asked on March 17, 2017 at 08:22 AM

    Hello there,

    This is my problem:

    - I created a form in one of my accounts (user: delia.grigoroiu@entreprenation.ro) where I integrated the submissions with a Google Spread Sheet. I noticed that since yesterday all my submissions didn't go directly to my Spread Sheet (they went in a new Spread Sheet).

    - I can't explain how this happened; does it has to do with the fact that the account was for free?

    - If I move it to this account (user: Del.Grig) do you think I can link it once more to my previous Google Spread Sheet?  

     

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    John_Benson
    Answered on March 17, 2017 at 12:29 PM

    If I understand you correctly, you want to return to the previous Google Spreadsheet. Unfortunately, it is not possible. A new spreadsheet will be created if you redo the integration.

    If I move it to this account (user: Del.Grig) do you think I can link it once more to my previous Google Spread Sheet?  

    If you move the form of the account user (delia.grigoro**@entreprenation.ro) to the account user (Del.Grig), there's no need to re-integrate the Google Spreadsheet to your form. 

    - I can't explain how this happened; does it has to do with the fact that the account was for free?

    No, free account have the same features, tools, and functionality as the other plan. The only difference is the monthly limits.

     

    Hope that helps. Let us know if you have any questions. Thank you.

     

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    John_Benson
    Answered on March 17, 2017 at 12:32 PM

    I have moved the other question to a new thread so we can properly assist you. Please wait for our reply on this URL: https://www.jotform.com/answers/1094618

    Thank you.