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    I changed a form, the email recipients receive the changed fields, but when I receive their response, it still has the old info. What do I do?

    Asked by Jason  on March 17, 2017 at 08:38 AM

    i used a form last year.  I updated it this year changing the dates for the fields.  My recipients are receiving the changes with no problem.  However, when I receive their responses, they still contain the old info.  

    Page URL:
    Http://www.cobblastmaster.com/wash_schedule.html

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    JotForm Support

    Answered by david on March 17, 2017 at 12:18 PM

    I cloned your form to test it and the dates in the email notification match the dates in the form:

    I also did not see an autoresponder email so I am actually not sure how the users filling out the form are receiving a copy.

    If you wouldn't mind letting us know what specifically is not showing correctly, we will be happy to have another look.  Include a screenshot of the discrepancies if possible:

    https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum