Form embedded inside a sandboxed iframe cannot be submitted

  • gakindes
    Asked on March 17, 2017 at 9:25 AM

    Users of one my forms often struggle to submit. Nothing happens after the submission.

    Form name: Confirmation Sports Africa

     

    Embedded: http://sportinafrica.org/conference/?page_id=266

    Thanks

  • Boris
    Replied on March 17, 2017 at 12:53 PM

    I have checked the embedded form on your site, and I see that it is embedded within a security-restricted (sandboxed) iframe:

    Form embedded inside a sandboxed iframe cannot be submitted Image 1 Screenshot 20

    The only permission that your form has is to run scripts (allow-scripts), while a form should at the very least also have permissions such as allow-forms, as well as other permissions. You can read more about sandboxed iframes on the following page:

    https://www.html5rocks.com/en/tutorials/security/sandboxed-iframes/

    Luckily, this is easy to resolve. Instead of the embed method that you are using now, which seems to be through the OEmbed plugin where your website is sandboxing our forms, please simply re-embed your form with our iFrame embed codes:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    To re-embed means to remove the old embed codes from your site, and place the new iframe embed codes instead. This should resolve the issues you were having. Please try it out, and let us know should you need further assistance.