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    Form embedded inside a sandboxed iframe cannot be submitted

    Asked by gakindes on March 17, 2017 at 09:25 AM

    Users of one my forms often struggle to submit. Nothing happens after the submission.

    Form name: Confirmation Sports Africa

     

    Embedded: http://sportinafrica.org/conference/?page_id=266

    Thanks

    Page URL:
    http://sportinafrica.org/conference/?page_id=266

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    JotForm Support

    Answered by Boris on March 17, 2017 at 12:53 PM

    I have checked the embedded form on your site, and I see that it is embedded within a security-restricted (sandboxed) iframe:

    The only permission that your form has is to run scripts (allow-scripts), while a form should at the very least also have permissions such as allow-forms, as well as other permissions. You can read more about sandboxed iframes on the following page:

    https://www.html5rocks.com/en/tutorials/security/sandboxed-iframes/

    Luckily, this is easy to resolve. Instead of the embed method that you are using now, which seems to be through the OEmbed plugin where your website is sandboxing our forms, please simply re-embed your form with our iFrame embed codes:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    To re-embed means to remove the old embed codes from your site, and place the new iframe embed codes instead. This should resolve the issues you were having. Please try it out, and let us know should you need further assistance.