What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email History shows log of only one email.

    Asked by dorsetholidaylets on March 17, 2017 at 09:38 AM

    I have tried to review my email history but it is only showing one email sent, but I know there has been more emails sent than this. Please explain.




    David King

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    JotForm Support

    Answered by ashwin_d on March 17, 2017 at 01:05 PM

    Hello David,

    I'm sorry for the trouble caused to you. 

    I did check your email history and I can confirm that it is displaying only one submission email. I am reporting it to our backend team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Chief Technology Officer

    Answered by eee on April 05, 2017 at 04:33 AM


    HistoryDB was in maintenance period,

    Logs are back to normal,

    Kindest Regards,

    - Ertugrul.