What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Password reset

    Asked by Mandy  on March 17, 2017 at 10:29 AM

    I need to reset our password, however, when I try the "forgot your password?" option, I'm not receiving the email in our account so I can't reset it. Please help asap!

     

    Thanks!

    Mandy

     

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    JotForm Support Manager

    Answered by Jeanette on March 17, 2017 at 03:13 PM

    Can you please double check in your spam folder, mark it as not spam if you find it there.