What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Email arrival delay

    Asked by dtechsolucoes on March 17, 2017 at 11:35 AM

     

    The sending of emails is taking more than 20 minutes to reach the recipient what is the problem?

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    JotForm Support

    Answered by david on March 17, 2017 at 02:09 PM

    We are experiencing a problem with our email servers.  Email Notifications and autoresponders are queued and they should arrive to your inbox delayed, in the next hours. Our DevOps are working in a solution to fix the issue.  Apologies for the delay.