- martisawningsAsked on March 17, 2017 at 12:03 PM
Last weekend all my submission form were deleted, I did not delete them, at least not on purpose, and they should not have been that easy to delete!
Meanwhile my tech guy set up a new form but I am already being put on the bounce list, even when I keep clicking to be removed, Why? Please respond, I sent many messages over the deleting issue that never got response from you. thanks Marti firstname.lastname@example.org Marti's Awnings
- JotForm SupportdavidAnswered on March 17, 2017 at 02:41 PM
Using the delete all submissions function requires entering your password before it will allow you to do so. There is also a notice along with the password entry stating that once submissions are deleted, they cannot be recovered. If you have deleted a form, that can be recovered:
I checked our logs for your @sbcglobal address and the most recent emails do look to have sent. We are experiencing a problem with our email servers. Email Notifications and autoresponders are queued and they should arrive to your inbox delayed, in the next hours. Our DevOps are working in a solution to fix the issue. Apologies for the delay.