What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I adjust the file size limit for the File Upload field?

    Asked by karlrussell on March 17, 2017 at 12:07 PM

    Hi, I have come across Jotform as I was not able to do what I want to do with Google Forms. 

    I want to build a form in which my customers can enter to win an award. As part of their entry I need to allow them to upload up to around 10 images, each likely to be 3 or 4 mb or so in size. 

    Google Forms does not allow me to allow file uploads unless all of the respondents are in the same domain (@aggregate.com) which is not possible and your form says the one file needs to be less than 1mb.

    Is there a way around this?

    I have looked at your pricing plans and it doesnt seem to concern file upload size?

    Thanks, 

     

    Karl

  • Profile Image
    JotForm Support

    Answered by Jim_R on March 17, 2017 at 02:53 PM

    Hey Karl, you may adjust the file size upload limit by doing the following:

    Related guide: Changing-the-File-Upload-Size-Limit 

    If you have other questions, don't hesitate to ask. 😊