My account says autosuspended

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    Mark Bianchi 
    Asked on March 17, 2017 at 12:30 PM
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    Answered on March 17, 2017 at 02:56 PM

    Hi Mark, thank you for contacting us.

    I have examined your account and found that it got autosuspended because your form ID 70754296612157 named "Isagenix Registration Form" is collecting sensitive information such as credit cards and social security numbers, in violation of our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here:

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    Answered on March 17, 2017 at 03:46 PM
    Can it be reinstated if I don't use that as I thought it was an option.
    My apologies.
    Mark Bianchi | Chief Marketing Officer
    15125 Ventura Blvd.| 2nd Floor
    Sherman Oaks CA 91403
    O: 818.900.1301
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    Answered on March 17, 2017 at 06:33 PM

    I have deleted the guilty fields manually. Your account is now activated. Just like what my colleague said, please check our terms of use to avoid being suspended in the future.

    If you have any questions, please let us know. Thank you.