Parts of my translations are not showing up.

  • csedu
    Asked on March 17, 2017 at 12:52 PM

    I'm not sure why but my translated text isn't showing up in my Chinese form. 

    Jotform Thread 1094649 Screenshot
  • csedu
    Replied on March 17, 2017 at 2:09 PM

    Solved. Just took about an hour to show up properly.

  • Welvin Support Team Lead
    Replied on March 17, 2017 at 4:49 PM

    You can clear your forms cache the next time your changes won't show up right away. 

    https://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

  • csedu
    Replied on March 20, 2017 at 2:32 PM

    Welvin, thank you for your input! Even after clearing my forms cache multiple times, I'm still not seeing the changes immediately, but that's okay as long as it does show eventually. I have a new issue where I don't see some text available for translation on the translation edit page. For example, with the following form, "Date of Birth" is not translated, but that's because I don't see a textbox available in the translation edit for me to insert the translation. I was hoping clearing the forms cache would help as well, but it didn't. Please help! Thanks!

     

    https://form.jotform.us/70736861587166

  • David JotForm Support Manager
    Replied on March 20, 2017 at 6:34 PM

    I have cloned your form, and the same happened, that field did not show up in the translation. However, you can delete it, and add a new Date Picker field:

    Parts of my translations are not showing up Screenshot 20

    The new one will show up in the translation feature. Let us know if you need more help.