- martisawningsAsked on March 17, 2017 at 01:04 PM
Why am I still on the bounce list when I keep clicking to be removed? please respond!
- JotForm SupportKiranAnswered on March 17, 2017 at 03:23 PM
Generally, the email addresses are added to the bounce list when the emails are not delivered repeatedly due to any reason. I see that the email address is in our bounce list and I have removed it now. It looks like your email service provider is blocking emails from JotForm. Please check the following guide that can help you with troubleshooting email delivery issues.
Please get back to us if the issue still persists. We will be happy to assist you further.