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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email delay

    Asked by rigogonz on March 17, 2017 at 02:59 PM

    To Whom It May concern:

        I have for the last couple of days had my email confirmations get to me anywhere from 45mins to 2hrs delay to my clients and to my gmail account. Please help. I almost missed a few orders because of this delay...

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    JotForm Support

    Answered by Nik_C on March 17, 2017 at 05:33 PM

    I initiated a test submission and according to our logs, it went immediately to your email address: azsorders@gmail.com

    You should receive that email at 17:28 according to logs.

    Please check and let us know if you experienced the delay again.

    Thank you!