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The autoresponder mail does not workAsked by Owlstore on March 17, 2017 at 04:00 PM
I have made a HTML mail and copied in the source of the Autoresponder mail. The test mail works perfectly but when i sign up, i never recive the autoresponder mail that is supost to be sented inmediatly.
Apologies for the inconveniences this may have caused to you.
We're currently experiencing some delay in our emails, it may be affecting notifications and auto-responders, so far I have tested and could replicate the issue with auto-responders only, I'm receiving email notifications immediately.
This has been posted on our forum as well: https://www.jotform.com/answers
Our developers are working on this and it should be get back to normal as soon as possible.
I've moved your question to a different thread, please check on this link, we will answer to you there as soon as possible: https://www.jotform.com/answers/1095056