- OwlstoreAsked on March 17, 2017 at 04:00 PM
I have made a HTML mail and copied in the source of the Autoresponder mail. The test mail works perfectly but when i sign up, i never recive the autoresponder mail that is supost to be sented inmediatly.
- JotForm SupportKevin_GAnswered on March 17, 2017 at 07:02 PM
Apologies for the inconveniences this may have caused to you.
We're currently experiencing some delay in our emails, it may be affecting notifications and auto-responders, so far I have tested and could replicate the issue with auto-responders only, I'm receiving email notifications immediately.
This has been posted on our forum as well: https://www.jotform.com/answers
Our developers are working on this and it should be get back to normal as soon as possible.
- JotForm SupportKevin_GAnswered on March 17, 2017 at 09:41 PM
I've moved your question to a different thread, please check on this link, we will answer to you there as soon as possible: https://www.jotform.com/answers/1095056