What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why email auto-responder is not sending immediately?

    Asked by Globalfire on March 17, 2017 at 04:43 PM

    Não esta enviando email de autoresposta para as pessoas que preenchem os meus formulários.

    Grato.

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    JotForm Support

    Answered by Kevin_G on March 17, 2017 at 08:37 PM

    Apologies for the inconveniences this may have caused to you. 

    We're currently experiencing some delay in our emails, this may be affecting both, notifications and auto-responders, this has been already posted on our forum as notice, you could check it on our forum page here: https://www.jotform.com/answers 

    Our developers are working to get the emails working normally as soon as possible.