I cannot reset my account password

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    Asked on March 17, 2017 at 05:41 PM

    my email didn't work if I tried to existing, ask me password and the password I forgot.

    This is a re-post of a comment on How to View All Your Form Email History

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    Answered on March 17, 2017 at 11:33 PM

    I understand that you want to reset your account password. I have checked our records with your email address and see that there are no accounts registered with this email address. If you have the account username or the form ID/URL from your account, please let us know so that we can assist you further. If you have embedded the form on any web page, you may also share the URL.

    We will wait for your response. Thank you!