What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot reset my account password

    Asked by Nduduzo on March 17, 2017 at 05:41 PM

    my email didn't work if I tried to existing, ask me password and the password I forgot.



    This is a re-post of a comment on How to View All Your Form Email History

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    JotForm Support

    Answered by Kiran on March 17, 2017 at 11:33 PM

    I understand that you want to reset your account password. I have checked our records with your email address and see that there are no accounts registered with this email address. If you have the account username or the form ID/URL from your account, please let us know so that we can assist you further. If you have embedded the form on any web page, you may also share the URL.

    We will wait for your response. Thank you!