What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not redirecting to the default Thank you page?

    Asked by Eyebar on March 17, 2017 at 10:14 PM


    My form is not redirecting to the default Thank you page? When I choose it, and do a test run of my form, this is what comes up after successful submission. A blank page with a thin bar across the top.

    When I switch to redirect to a URL website, it works.



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    JotForm Support

    Answered by Nik_C on March 18, 2017 at 07:55 AM

    Hello Ian,

    I fixed your Thank you page and tested, it worked fine.

    Please check and let us know how it worked.

    Thank you!

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    Answered by Eyebar on March 18, 2017 at 09:19 AM

    All working fine again.