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    The default thank you page is blank

    Asked by tfullerton on March 17, 2017 at 10:32 PM

    I am using a jot form page here, but all our tests come up with a blank "thank you" page at the end, even though we used the default thank you template.

     

    Page URL:
    https://form.jotform.us/70756591970164

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    JotForm Support

    Answered by Mike_G on March 18, 2017 at 09:06 AM

    We would like to apologize for any inconvenience this is causing you. I have created a clone version of your form and I was able to reproduce the issue you described in your post. I, however, was able to fix the issue after I made a slight change in the Thank-You page then the form was automatically saved (in Jotform 4.0).

    Can you try to do it on your end and let us know of any results, please?

    If you encounter any other issues after, please feel free to contact us again anytime.

    Thank you.