What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The default thank you page is blank

    Asked by tfullerton on March 17, 2017 at 10:32 PM

    I am using a jot form page here, but all our tests come up with a blank "thank you" page at the end, even though we used the default thank you template.


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_G on March 18, 2017 at 09:06 AM

    We would like to apologize for any inconvenience this is causing you. I have created a clone version of your form and I was able to reproduce the issue you described in your post. I, however, was able to fix the issue after I made a slight change in the Thank-You page then the form was automatically saved (in Jotform 4.0).

    Can you try to do it on your end and let us know of any results, please?

    If you encounter any other issues after, please feel free to contact us again anytime.

    Thank you.