Account is suspended

  • AAA
    Asked on March 18, 2017 at 12:56 AM

    Please investigate and release access. Thank you!

  • AIDAN
    Replied on March 18, 2017 at 6:50 AM

    Hi again,

    I believe I have already addressed your request in the previous thread you created: https://www.jotform.com/answers/1095107

    Thank you.

  • 11reports22
    Replied on March 18, 2017 at 9:46 AM
    Dear support,
    I am trying to develop a form for a small startup business and last night I
    have been locked/autosuspended.
    There are no money tools/requests in the forms I build, it is just
    reporting.
    The fact that I was unable to access the account for so many hours looks so
    bad already.
    Is there a way to make sure I am not getting locked again?
    Thank you!
    ...
  • John_Benson
    Replied on March 18, 2017 at 5:01 PM

    Follow up on this thread: https://www.jotform.com/answers/1095111

    Sorry for the inconvenience. Your account is now activated.

    To avoid getting automatically suspended by our anti-phishing field, please read our terms of use. Avoid asking for login information and credit card information such as code, password, username, login, card, credit, etc. 

    Hope that helps.