What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm on an old 2-yr premium plan about to expire - which plan will it auto-renew to?

    Asked by listerstaveleysmith on March 18, 2017 at 02:15 AM
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    JotForm Support

    Answered by liyam on March 18, 2017 at 12:30 PM

    Hello listerstaveleysmith,

    Thank you for posting your inquiry.

    Your subscription will automatically renew based on the subscription that it is currently on. This means that it will still renew for a 2-year Premium subscription and this will continuously renew on the same subscription and under the same plan until this gets canceled.

    If you have other questions, please let us know.