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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Template error

    Asked by PlatinumHC on March 18, 2017 at 04:04 AM

    I created my first form.

    I started with one of the sample templates and modified it.

    I then emailed the link to the form to a number of people.

    But for some reason their submission gave me two emails including one from the original template I modified  (called SalonFusion). Can you please check what is wrong.

    Thanks Len Schoof

     

    Page URL:
    https://form.jotform.co/70752975744872

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    JotForm Support

    Answered by John_Benson on March 18, 2017 at 05:21 PM

    I checked your form and it has three notification email. That's the reason why you're getting other email notification such as Salon Fusion. See image below:

    - Open your form and go to the Settings section page. Select the Emails tab to see all the other notification email.

    You can also edit the notification email to your own preferences. Please check this guide: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Related guides: 
    https://www.jotform.com/help/2-How-to-create-your-first-web-form
    https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email

    Hope that helps. If you have questions, please contact us again.