What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Form Builder V4: Question texts are not shown on the Builder

    Asked by Helen on March 18, 2017 at 07:19 AM

    Question texts of fields are not shown on the Builder but they are shown successfully on the Preview/Liev mode.

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    JotForm Developer

    Answered by kaan on March 21, 2017 at 10:21 AM

    CSS rules defined by cid_{n} id's are not supported in the both v3 and v4 builder. Labels are uneditable due to how theme/injected css works. There are no bugs here.

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    JotForm Support

    Answered by Helen on March 21, 2017 at 10:58 AM

    Hello Kaan,

    Yes, once I deleted all CSS codes, the form works properly on the form builder. However, five fields' question texts are shown on v3 builder but aren't shown on the v4 builder. As you can see below screenshots:

    The user wants to see these field question texts on the v4 builder, too.

    Thank you,

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    JotForm Developer

    Answered by kaan on March 23, 2017 at 07:37 AM

    I just pushed a commit to fix this issue, should be fixed now.