What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I make cosmetic amends to the billing field used in Paypal pro Integration

    Asked by markashton on June 25, 2012 at 07:38 AM


    I am integrating website payments pro. The billing fields are not accessible to edit from the form builder.

    Can you advise me as to whether I can make the cosmetic changes as per below ... just  serves to confuse as it stands.


    Thanks Mark


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    Answered by jeanettebmz on June 25, 2012 at 01:28 PM

    To my knowledge, the only way you can accomplish that is to download the full source code of your form , so you can change the label to "County" and set the Value to a particular country. 


    Hopefully my colleagues might come with a better idea

    Best regards


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    Answered by markashton on June 29, 2012 at 12:20 PM


    Can you advise the jotform developers to cater for the markets they sell to with this. 

    Only a clownish business using Jotform in the UK is going to use the existing paypal pro setup, as it stands, because it doesn't talk appropriately to customers.

    I know one can download the source code and host it on their own servers ... but that's a load of work as a workaround when this is the only hiccup with the form.


    Regards Mark

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    JotForm Support

    Answered by Mike_T on June 29, 2012 at 04:27 PM

    Hello Mark,

    I have created a ticket and forwarded it to our Development Team. I hope they will find some solution to the problem.

    As soon as we have any news we will update this thread.