I can not receive reports by email. what is up?

  • JoaoPauloDinis
    Asked on March 18, 2017 at 10:14 AM
  • Kevin Support Team Lead
    Replied on March 18, 2017 at 8:47 PM

    I've checked your email history and found only some blocked emails to the same email address, I've checked it in our bounce list and I found it in. I've already removed it so you should receive emails there now (j************s@s******n.pt).  

    You could also check your email history by following this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    And this guide will help you to prevent bouncing issues: How-to-Prevent-Email-Bouncing-Related-Issues

    Hope this helps.