What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can not receive reports by email. what is up?

    Asked by JoaoPauloDinis on March 18, 2017 at 10:14 AM
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    JotForm Support

    Answered by Kevin_G on March 18, 2017 at 08:47 PM

    I've checked your email history and found only some blocked emails to the same email address, I've checked it in our bounce list and I found it in. I've already removed it so you should receive emails there now (j************s@s******n.pt).  

    You could also check your email history by following this guide: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History 

    And this guide will help you to prevent bouncing issues: How-to-Prevent-Email-Bouncing-Related-Issues

    Hope this helps.