What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    it is saying my email is not working but it is a good one

    Asked by producefarm on March 18, 2017 at 02:23 PM

    it is saying my email is not working but it is a good one

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    JotForm Support

    Answered by Mike_G on March 19, 2017 at 12:35 AM

    I would like to apologize for any inconvenience you are experiencing right now. To my understanding, you are having issues with the email address in your account, is that correct? I, however, checked your account and the email address associated with it and it seems to be in good status. Can you help us by proving us more information or a clearer description of your concern, please? May we know where are you seeing that your email address is not working?

    We will wait for your response.

    Thank you.