I try to insert my share form link in Word but it's not working.

  • lpas
    Asked on March 18, 2017 at 3:18 PM

    This is the error I receive: Unable to open <URL>. Cannot locate the Internet server or proxy server.

    Is there anything limiting me from using the link within word?

  • Kiran Support Team Lead
    Replied on March 19, 2017 at 2:38 AM

    The direct link to the form seems to be working fine. It seems that the custom URL is not correct for the form. As I check your JotForm, the custom URL generated in the publish wizard is displayed as below:

    https://form.jotform.ca/lpas/CallforPresentations

    Please try changing the URL in your document and it should be working fine.

    Thanks!