Problem with stats (Payment Submissions)

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    knocksquared
    Asked on March 18, 2017 at 03:33 PM

    I am trying to figure out why I have 66 of 1000 submissions used and my account just renewed on the 14th or March. There is NO WAY that many submissions have been used in 4 days. I have a record and around 20 were used. Is the Stat section slow to update? Please let me know as I also question the amount of form views also (2804 of 10000 used) ... this is impossible...lol.

     

    Please let me know whats going on.

     

     

  • Profile Image
    Chriistian
    Answered on March 19, 2017 at 03:43 AM

    Hi there,

    I believe this is a duplicate thread of your concern which I already answered in https://www.jotform.com/answers/1095333. Please check that thread to avoid confusion. We will wait for your response there.

    Regards.