What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am being told that I am out of submission storage

    Asked by joseph07 on March 18, 2017 at 04:44 PM

    Hi, I paid for the bronze membership a while ago and it's not showing in my account. Please very and resolve this asap.

    Thank you.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 19, 2017 at 04:27 AM

    Hello joseph07,

    I'm sorry for the trouble caused to you. 

    I have taken care of your account issues and upgraded your account back to bronze yearly subscription plan.

    Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!