I have my account auto suspended.

  • Konrad Paradowski
    Asked on March 19, 2017 at 5:19 AM

    What should I do? I cannot login to my account (login: itsupp99@gmail.com) and also my forms are not available.

    Help me please.

     

     

    Konrad Paradowski

    Jotform Thread 1095555 Screenshot
  • David JotForm Support Manager
    Replied on March 19, 2017 at 12:13 PM

    We apologize for the inconvenience your account is active again. It was suspended by our phishing system due to a form that was flagged as a phishing form because it is created in Polish language. I have white-listed it to avoid this from happening again.

    The phishing system is not updated to scan form made in Polish language, so I would suggest you to translate your forms to English to avoid this from happening again: https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual