What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I have my account auto suspended.

    Asked by Konrad Paradowski  on March 19, 2017 at 05:19 AM

    What should I do? I cannot login to my account (login: itsupp99@gmail.com) and also my forms are not available.

    Help me please.



    Konrad Paradowski

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 19, 2017 at 12:13 PM

    We apologize for the inconvenience your account is active again. It was suspended by our phishing system due to a form that was flagged as a phishing form because it is created in Polish language. I have white-listed it to avoid this from happening again.

    The phishing system is not updated to scan form made in Polish language, so I would suggest you to translate your forms to English to avoid this from happening again: https://www.jotform.com/help/298-How-to-Make-your-Forms-Multilingual