What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Will editing of the payment submission charge the customer again?Asked by sisters7 on March 19, 2017 at 09:37 AM
Example: The original submission paid $600.00 with her credit card. After editing, her fee went up to $700.00. Will Braintree charge her the additional $100, or charge her another $700.00 or I should send her a bill of $100.00?
Please let me know.
You could check that on Braintree's side, I'm not sure but it could happen that your user will be charged again. What would be the best way to edit the payment is to refund the previous one and ask your user to purchase again.
If you have any further questions please let us know.