What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are payments done in JotForm secure?

    Asked by Cettefoisci on March 19, 2017 at 04:26 PM
    J'ai une autre question pour vous : Comment assurer la sécurité du paiement auprés de mes clients lorsqu'ils sont sur mon formulaire ? type SSL ?
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    JotForm Support

    Answered by Jim_R on March 19, 2017 at 04:30 PM

    All forms created in Jotform are and should be running on SSL by default.

    Related article: All-Forms-are-Now-Secure-by-Default-The-SSL-Limits-on-Free-Accounts-are-Lifted

    On top of that, the forms and submissions are transmitted securely with a 256 bit high-grade encryption, which means that data is encrypted during the transmission and cannot be interrupted by anyone else. We have an SSL certificate that uses SHA256 with RSA encryption https://www.ssllabs.com/ssltest/analyze.html?d=secure.jotform.com 

    And although no payments are processed through JotForm (these are done through the payment processor you will use), it's still worth mentioning that we are certified as a PCI DSS Level 2 Compliant Service Provider.