What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to access account

    Asked by Pete  on March 19, 2017 at 08:15 PM

    Unable to access account and this has been very frustrating. Changed and requested password but the password that is created does not work either. Have been waiting for a response to resolve this issue. It gives the warning that the e mail address is on a bouncing list. What the hell does this mean? It gives the option to change e mail address. Starting to be frustrated on this paid subscription and a better service has to come up. Frustrated customer

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    JotForm Support Manager

    Answered by Jeanette on March 19, 2017 at 09:06 PM

    Sorry for the inconveniences. The problem seems related to Chrome. Please try to login usin Firefox. Our devs have been informed about the issue.