My account is suspended !

  • Profile Image
    CARAUD 
    Asked on March 20, 2017 at 07:55 AM

    Hello,

    I use Jotform for my website: https://www.luxembourgassurance.com/

    This morning I made some changes on my forms! (Designs ..) and now, all my forms don't work on the site. I do not understand why my account is suspended with the mention "autosuspended". This is really a big problem, my customers can not contact me.

    I appreciate very much the services of your site but Im very disappointed with this problem. Can you help me quickly?

     

    My account is: LuxAssurance 

     

    Thanks a lot.

  • Profile Image
    Jeanette
    Answered on March 20, 2017 at 09:54 AM

    The system suspended your account automatically, please accept our apologies about it. We have unsuspended the account.